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On Thursday 28th June 2018 it was disclosed that the Shebbear surgery was to close it's doors to patients the following day.

Most people were aware that Dr Francis Fernandez had decided to retire and the news was covered by local press such as this report back in April 2018. Subsequently, it was revealed that after a tendering process, the Ruby Country Medical Group based in Holsworthy were due to take over both Shebbear and Hatherleigh surgeries on 3rd August 2018.

It came as a shock to patients of the respective surgeries that they were to close on Friday 30th June with just a day's notice. Some patients had their appointments cancelled and repeat prescriptions were refused. No official announcement has been made at the time of writing this report, although it's been suggested on social media that patients should contact the Ruby Country Medical Group based in Holsworthy.

Dobles Lane
Holsworthy EX22 6GH
Tel: 01409 253692

It was further suggested on social media that the closure isn't permanent and both Shebbear and Hatherleigh surgeries will open again in due course. In the absence of any official statement from any of the parties involved, this report cannot offer any more factual information. The Shebbear surgery website is no longer active but there might be an announcement on the Hatherleigh website. Once the situation becomes clearer, an update will be provided. In the meantime the local Facebook pages are likely to bring breaking news.
CQC report


Hatherleigh Medical Centre and Beech House Surgery

You may remember that NHS England wrote to patients in March about Dr Francis Fernandez's decision to retire this summer from Hatherleigh Medical Centre and Beech House Surgery in Shebbear. This meant resigning from his NHS contract.

Following a procurement process we (Ruby Country Medical Group) were appointed to take on the running of both surgeries. We already operate the nearby Holsworthy Medical Centre and Stratton Medical Centre, and many of the current staff will be working with us so you should continue to see familiar faces.

It has been agreed that we will now be taking over the running of the surgeries from Monday 2 July to ensure you have continued access to primary care.

Dr Fernandez's owns the current GP premises, and we have been working hard to secure the continued use of the buildings when we take over. However is has not been possible to secure agreement to use the premises, so we have had to put in temporary accommodation arrangements to make sure you can continue to see a GP or nurse.

What does this mean for me?
This means that from Monday 2 July we will be providing some GP care from two temporary sites in the short term:

Hatherleigh Community Centre, Bowling Green Ln, Hatherleigh, Okehampton EX20 3HB
Clinic times will be from 9am-12noon and 3pm-5pm, Monday to Friday. We will be treating a range of minor illness, on-going problems and providing general nursing services including blood tests.

Shebbear Village Hall, Shebbear, Beaworthy EX21 5RS
Clinic times will be:
Monday 3.30-6.00

Tuesday 9.00-12.00 & 3.00-5.00
Wednesday 12.30-5.00
Thursday 9.00-12.00 & 3.00-5.00
Friday 9.00-12.00 & 3.00-5.00
Please note, these are the correct times, not those on the letter sent out to patients.

We will be treating a range of minor illness, on-going problems and providing general nursing services including blood tests.

You will be able to access the full range of primary care services from Holsworthy Medical Centre from Monday 2 July, until we can arrange more permanent premises in Hatherleigh & Shebbear.

To book appointments from 2 July you will now need to call 01409 253692

Need help with travel?

We will be arranging patient transport to Holsworthy Medical Centre for anyone who needs support to travel - please do call us if you require help getting to and from the surgery.

Getting your prescription

Prescriptions will be available for collection from Hatherleigh Community Centre between 3pm - 5pm Monday to Friday and from Shebbear Village Hall between 2pm - 4pm Monday to Friday. You will also be able to collect prescriptions from Holsworthy Medical Centre during normal practice hours.

Ways to get in touch

Please do call us with any questions you may have 01409 253 692.

You can also email with any questions

If you have any queries about the services or clinics at the temporary sites, please do call us and we can advise.

Please be assured that we are doing everything we can to secure new permanent premises to provide your care. We have already identified potential alternatives and have been holding detailed discussions with the owner, and hope to be ready to open new premises in early Autumn.

We look forward to providing your GP care from Monday 2 July 2018.


** 12th JULY **

Following the closure of Shebbear and Hatherleigh GP practices without any warning, NHS England have released the following statement.


To see the rest of this message please click on this link:

Hatherleigh & Shebbear GP care statement 13th July 2018

Please make other people aware of the situation by printing this statement out or bringing this website to their attention to ensure everybody gets the information.

When further information is available, it will be posted on this website.